Legal help for injured Uber and rideshare passengers in Australia

In summary: A rideshare passenger injury claim is usually a road accident claim under the scheme where the crash happened, not a special category. Maurice Blackburn deals with the insurer and the paperwork.

What should you know after an Uber or rideshare accident?

As a passenger, you had no control over how the accident happened, and working out who covers your injuries can feel like an unfair thing to be left with. In practice, the answer is usually more straightforward than it looks. Your claim will usually sit within the road accident compensation scheme that applies where the crash happened. Each state and territory runs its own scheme, so your options can depend on the state or territory, your injuries, medical evidence, and how the accident has affected your work or daily life.

Which lawyer handles a passenger injury compensation claim?

You'd usually speak with road accident lawyers who handle motor vehicle compensation claims. We handle road accident claims across Australia, except in New South Wales and South Australia.

You don't need to have been driving to ask about compensation. Depending on your situation, compensation can cover:

• treatment costs
• income loss
• care needs
• other practical impacts linked to the accident

We can help identify which scheme applies, what information supports your claim, and which insurer, authority, or driver details matter. We can also deal with the insurer directly, lodging the claim, following it up and answering their questions, so you can focus on your recovery. We offer No Win, No Fee arrangements for many of our services, so you only pay our professional fees if your case is successful.

Is a rideshare claim different from a normal car accident claim?

Not usually. A rideshare passenger injury claim is usually a road accident claim, not a separate type of claim just because Uber or another rideshare platform was involved. The key issue is often where the crash happened, what evidence is available, and how your injuries have affected you.

We're here to help

As a passenger, the crash was never in your hands, and the claim doesn't need to be either. We can explain which scheme applies to your trip and handle the claim from there. A few minutes with the free online claim check tool to find out if you may have a claim, send us a message or call us on 1800 111 222.