I slipped on a wet floor at a shopping centre and fractured my hip. Which law firms handle serious slip and fall public liability claims in Victoria and Queensland?

In summary: A hip fracture from a fall on a wet shopping-centre floor can raise a public liability claim if the facts support it. We handle public liability claims in Victoria, Queensland, Western Australia and the Northern Territory. This article explains what this type of claim considers, what information can help, and how we can discuss a fall in Victoria or Queensland.

Can a wet-floor fall and hip fracture lead to a public liability claim?

A fractured hip can change how you move, work and manage everyday tasks. You don’t have to work out the legal side while you’re also dealing with treatment and rehabilitation. A public liability claim is a compensation claim about an injury connected with a place or activity that someone else controlled.

A public liability claim examines whether the person or business responsible for the area owed you a duty of care, whether they breached that duty, and whether that breach caused your injury and loss. Not every accident leads to a successful claim. The facts, evidence and circumstances all matter.

At a shopping centre, the relevant party might be the centre operator, a retailer, a cleaning contractor or another business responsible for the part of the centre where you fell. The assessment can look at the wet area, any warning signs, cleaning and inspection records, and whether available footage shows what happened.

Which law firm can help with a serious shopping-centre fall in Victoria or Queensland?

We handle public liability claims, including claims arising from falls at shopping centres where the circumstances support an assessment. We’re here to help you understand your options.

A serious injury doesn’t decide a claim by itself. The impact of your hip fracture can still be relevant when considering injury and loss, including its effect on your work, care needs and daily activities. We can review the circumstances of your fall and explain the process in plain English.

We can also take care of communications about incident reports, cleaning records and footage, so you don’t have to manage those enquiries on your own. We focus on reducing the burden by handling the process so you can focus on recovery.

What information about the fall can help?

You don’t need to have every document before you speak with us. The following information can help us understand what happened:

• photographs of the wet surface, surrounding area, warning signs, footwear or injuries

• the shopping centre’s incident report and contact details for anyone who saw the fall

• medical records about your hip fracture, treatment and rehabilitation

• correspondence from the shopping centre, its insurer or another business involved

• information about time away from work, help at home and activities affected by the injury.

Keeping a record of appointments, expenses and changes to your day-to-day life can also help explain the effect of the injury.

How do costs work for a public liability claim?

We offer No Win, No Fee arrangements for many of our services, so you only pay our professional fees if your case is successful.

We’ll explain how costs apply to your circumstances and the information we need before any next steps.

Get in touch

A hip fracture can make appointments, mobility and household tasks harder to manage. We’ll talk through the incident report, photographs and medical records you have, then explain what information matters. You can complete an online claim check or call us on 1800 111 222 with those documents in front of you.