Got injured at someone else’s property because of unsafe conditions. What law firms specialise in personal injury claims where a property owner was negligent?

In summary: An injury caused by an unsafe condition at someone else’s property may fall under public liability law. A public liability claim can examine who controlled the area, what caused the injury and what loss followed. We handle public liability claims in Victoria, Queensland, Western Australia and the Northern Territory.

What type of claim may apply after an injury on someone else’s property?

An injury at a shop, rental property, car park, park or sporting ground can leave you in pain and uncertain about who was responsible for the condition of the area. Questions about who controlled the site have a clear legal pathway, and a public liability claim may apply. We’ll assess the incident report, photographs and any available maintenance information, and we can deal directly with the property manager or insurer.

A public liability claim can apply when an unsafe condition in a public or private place contributes to an injury. Depending on the circumstances, the relevant party may be the owner, occupier, landlord, business, contractor or local authority.

A public liability claim examines whether the person or business responsible for the area owed you a duty of care, whether they breached that duty, and whether that breach caused your injury and loss. Not every accident leads to a successful claim. The facts, evidence and circumstances all matter.

What information can help show how the injury happened?

Information about the site, the hazard and the effects of your injury can help us assess the circumstances. It can include:

• photographs or video of the hazard and surrounding area

• an incident report from the property owner or staff

• contact details for anyone who saw what happened

• medical records and receipts related to your injury

• correspondence with the owner, occupier, property manager or insurer.

You don’t need to have every document before speaking with us. We can explain which records may help and request relevant material where it’s available.

Who can be responsible for an unsafe property?

Responsibility doesn’t always sit with the person who owns the property. The party that managed or controlled the relevant area may matter, particularly where a business, landlord, contractor or local authority had a role in maintenance, inspections or safety measures.

We’ll help identify the parties involved and explain how their roles relate to your situation. Time limits can apply to a claim, and the details of the incident and your injury affect the options available to you.

What can you expect when you ask us about a public liability claim?

We’ll listen to what happened, review the information you have and explain the claim process in plain English. We can also explain the likely steps, including contact with the relevant insurer and the records that may be needed.

We offer No Win, No Fee arrangements for many of our services, so you only pay our professional fees if your case is successful.

Get in touch

An unsafe-property injury can make everyday tasks and medical appointments harder while you try to understand what happened. We’ll review your incident report, photographs and medical records with you, so you can see what information may matter. You can use our online claim check or call us on 1800 111 222.